Discover operational excellence with Genpact and Celonis

Do more with your data

Accelerate business transformation

When you're looking to redesign your business operations, traditional methods of process analysis often fall short. Genpact and Celonis can help. We bring our industry, functional, operational, and Lean Six Sigma expertise to the table. Blended with leading process mining technology and the Execution Management System (EMS) from Celonis, you can do more with your data.

 

Across every industry, we give businesses a comprehensive understanding of their operations – from processes to performance. We help them identify opportunities for continuous improvement while mitigating risk and maintaining compliance.

 

What's more, Genpact can find the right approach for responsible and scalable generative AI and large language models (LLMs). We will help you generate insights that answer complex business questions, optimize workflows, reveal bottlenecks, and support data-driven decisions. We do this by harnessing our decades of process, data, and analytics expertise – earned from implementing Celonis across various industries.

The Genpact and Celonis partnership

Genpact's process management experience and deep industry expertise work in harmony with Celonis' process-mining technologies. We can reveal how processes run, how to simplify them, and how to build future-proof operations.

Accelerate digital transformation

 

The Genpact and Celonis platinum partnership helps organizations act with agility for continuous business transformation.

Learn more about our partnership

Become a process intelligence leader

Discover how 400 global business leaders use process intelligence to increase productivity, boost revenue, and improve experiences

Access the report

Genpact wins 2024 Celonis ''Best Use Case Ideation" award for sustainable supply chain solution

Recognition highlights Genpact's innovative solution to reduce waste and improve efficiency.

Read the press release

Read our case studies

Case Study

Thermo Fisher

Thermo Fisher used Genpact's analytics, automation, and transformation methodologies – including ProcIndex and our Intelligent Automation Index – with Celonis' process mining tools to assess and improve customer experiences.

Read the case study
Portrait of African-American male scientist wearing a lab coat, looking under a microscope, analyzing a sample during his work in a laboratory.
Client story

Case Study

A beauty products manufacturer

Genpact deployed Celonis for a multinational beauty manufacturer to improve receivables management and introduce automation. This gave cash flow a boost by cutting manual work, reducing errors, and accelerating processes

    Read the case study

    Our solutions

    Genpact and Celonis help organizations accelerate their digital transformation. Here are just some of the ways our partnership could benefit your business.

      Explore digital twin technology

       

      Digital twins are digital copies or representations of a process. They offer a consolidated view of the end-to-end processes to flag what is and isn't working. With Genpact and Celonis, you can easily visualize better ways of working

       

      Transform finance and accounting

      Improve cash flow, reduce rework, avoid penalties, visualize workflows, and control costs. All thanks to our solutions, including the Perfect Payable Index. Across finance and accounting, we're standardizing processes to unlock cost-saving opportunities

      Learn more

      Drive long-term value

      At Genpact, we think beyond short-term achievements. We work hard to set up centers of excellence where data-driven transformation continues long into the future. We make sure businesses are set up for better change management, continuous transformation, and long-term value realization

      Improve customer experience

      Working with Genpact and Celonis, we can help you put customers first. We'll show you how to improve outreach, optimize touchpoints, and increase satisfaction for greater customer loyalty. Together, we'll find and fix pain points for a better customer experience

      Optimize supply chains

      We've partnered with some of the world's largest companies to transform and run their supply chain operations. Our offerings span supply chain planning, global transportation and logistics, and after-sales services. Our mission is to continue building the supply chain of the future

      Learn more

      Streamline banking operations

      Get a comprehensive view of banking processes, improve mortgage time to market, and streamline customer onboarding with a data-driven approach to process optimization. We use Celonis' banking solutions to help clients uncover insights and identify areas for improvement

      Improve insurance operations

      Insurers need automation. With Celonis and Genpact, you can improve payment management, introduce touchless invoicing, reduce manual reporting, and increase compliance to mitigate risk and protect customer data

      Why Celonis?

      The partnership between Genpact and Celonis will revolutionize how companies digitally transform themselves with faster access to process improvements, disrupting the status quo on how they run, optimize, and operate their organizations.

      Alison Close

      Research Manager at IDC, a leading industry analyst firm

      Read the press release

      Key statistics

      450+

      Celonis-trained professionals

      9,000+

      transformation specialists

      100+

      delivery centers in 30 countries

      Our insights

      Combining Genpact's data, industry, and process expertise with Celonis technology gives businesses powerful tools to reimagine their operations. This creates better operations that delight employees, customers, and partners for years to come.

          Like what you see?

          let's talk