Communications, media, and entertainment

Reimagine audiences, markets, and channels to build relevance and a competitive edge

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We help communications, media, and entertainment firms stay in the spotlight. Watch how

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Watch Dentsu's Carolyn Isaacs discuss how she's simplified the finance function to support strategic business goals and our partnership. Watch the video

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Report

Learn why Gartner has positioned us as one of the leaders in its 2024 Magic Quadrant for finance and accounting business process outsourcing services. Read the report

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Our industry focus

Solutions
Services

FP&A Transformation

Rethink FP&A. Sharpen decision-making with predictive and prescriptive insights at scale

FP&A-Transformation

Finanzplanung und -analyse neu denken: bessere Entscheidungen mit prädiktiven und präskriptiven Insights in großem Maßstab.

Media and Entertainment Solutions

Geschäftsmodelle und Betriebsabläufe in Kommunikation, Medien und Entertainment neu gestalten

Media and Entertainment Solutions

Reimagine communications, media, and entertainment business models and operations

Artificial Intelligence

Unlock AI’s full potential by embedding predictive intelligence, generative creativity, and autonomous agents.

Artificial Intelligence Services

Redefine how you work with artificial intelligence, machine learning, and generative AI

Finance & Accounting Services

Wachstum, Agilität und finanzielle Resilienz gezielt fördern – für eine nachhaltige Zukunft

Finance and Accounting Services

Build growth, agility, and financial resilience for a sustainable future

Künstliche Intelligenz Lösungen

Gestalten Sie Ihre Arbeitsweise neu – mit künstlicher Intelligenz, Machine Learning und generativer KI.

人工知能サービス

人工知能、機械学習、生成AIを活用し、働き方を再定義

財務・会計サービス

持続可能な未来のために、成長、俊敏性、財務の回復力を構築

How analysts rank us

Leader

Media and Communication Services Provider Lens, 2022

Leader

Trust and Safety Services Report, 2024

Leader

Horizon 3 Market Leader, Generative Enterprise Services 2023

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Featured thought leadership

Finance in 2025: The tools, trends, and challenges ahead

2025 is only just underway, but it’s already proving to be a pivotal year for the finance function.

READ THE BLOG

Featured services

Customer Care Services

Utilize AI-powered care for happy, loyal customers

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Finance and Accounting Services

Build growth, agility and financial resilience for a sustainable future

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Real value for our clients

We help the global communications, digital media, and entertainment industry harness the power of AI and advanced technology to improve customer experiences and boost growth.

View all case studies

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A complaint-reduction juggernaut for a financial services major. Read more

Analytics

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Analytics

Delivering a blockbuster customer experience with marketing analytics. Read more

Growth

Growth

The art of persuasion: Improving digital ad quality. Read more

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Fresh perspectives on communications, media, and entertainment

View all insights

Point of view

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Point of view

Reinventing customer care with AI: Increased revenue and happier customers. Read more

Report

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Report

The gen AI countdown. Read more

Blog

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Blog

Opportunities for generative AI in media firms' corporate functions. Read more

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Point of view

Reinventing customer care with AI: Increased revenue and happier customers. Read more

Report

The gen AI countdown. Read more

Blog

Opportunities for generative AI in media firms' corporate functions. Read more

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Brief

Point of view

Genpact Intelligence

Communications, media, and entertainment