Genpact Named a Leader in Generative Enterprise Services

HFS Horizons 2025 report highlights Genpact's deep industry knowledge and technology expertise to drive business outcomes across industries

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Genpact shines bright on HFS's horizon

As business leaders race to realize the value of gen AI, they need support from partners they can trust. It's why we're proud that HFS Research, a global research and advisory firm, ranked Genpact as a market leader in its Generative Enterprise services report for 2025.

 

This comprehensive report assesses the capabilities of 40 professional services firms against their value propositions, execution and innovation capabilities, go-to-market strategy, and market impact criteria.

"Genpact is establishing itself as a trusted leader in generative enterprise services. With a powerful combination of advanced AI capabilities and deep expertise, the team consistently delivers transformative, measurable outcomes—positioning them as a reliable partner for driving sustained growth."

David Cushman

Executive Research Leader, HFS Research

HFS Horizons for Generative Enterprise Services, 2025

By placing Genpact in the Horizon 3 category, HFS recognizes us as a company that can support various enterprises from functional digital transformation through to enterprise-wide modernization.

 

HFS defines Horizon 3 leaders as having:

 

  • Deep expertise across the Generative Enterprise value chain
  • A full service approach to consulting, IT, and operations
  • A strong focus on innovation internally and externally with partners
  • Co-innovation with clients and partners
  • Proven impact with clients around the world
     

For Genpact specifically, HFS called out our focus on solving real business issues, our proactive approach to drive customer success, and our ability to deliver measurable business value.
 

We have continually demonstrated our commitment to gen AI innovation and recently we have:
 

  • Launched more than 20 scaled AI solutions
  • Filed three gen AI patents
  • Implemented our AI Index approach and AI Gigafactory framework
"The evolution of Agentic Intelligence marks a fundamental shift in how businesses must leverage AI to scale outcomes across the enterprise. As enterprises move beyond traditional AI implementations, they need partners that can combine agentic solutions with deep industry expertise and operational intelligence to drive outcomes at speed and scale. At Genpact, we’re empowering our clients to scale intelligence rapidly and efficiently.”

Riju Vashisht

Chief Growth Officer, Genpact

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