Life and annuity

Build data-driven underwriting and sharper risk management with AI and digital technology

Future-fit annuity operations

We help life and annuity insurers future-proof their technology investments, manage risk effectively, and improve customer experiences. With advanced technologies and our deep industry knowledge, we equip carriers with the solutions they need to thrive in a fast-changing insurance landscape.

Delivering impact across the Insurance value chain

Sales & Distribution

Enhance productivity and efficiency of distribution channels through advanced analytics, AI and technology to drive higher conversions, distributor affinity and sales.

Business & Underwriting

Streamline processes, simplify decision-making, improve accuracy, reduce costs, speed up policy issuance, and enhance efficiency with AI and automation.

Policy Servicing

Elevate the policy service experience with AI, RPA, and digital tools. Simplify tasks, cut costs, maintain compliance, and deliver precise, timely support.

Claims & Payouts

Accelerate claims processing with AI and automation. Strengthen fraud detection, simplify payout workflows, and enhance customer experience.

A leader in annuity life insurance

Leader

Financial Crime and Compliance Operations Services, 2021-2024

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Leader

Generative Enterprise™ Services, 2023

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Horizon 3 Market Leader

HFS Horizons: Customer Experience Service Providers, 2024

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REPORT

Harness the winds of change

Genpact's latest research, in partnership with AWS, on how to scale AI and build trust in insurance

Point of view

Executive insights on life and annuity insurance

Niall McConville, former general manager of retail distribution for TAL, weighs in on the biggest trends impacting the life and annuity insurance industry.

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An expert in annuity is a click away